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Discussion topic: Missing sky q card

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Avatar for Knitter-27
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This message was authored by: Knitter-27

Message posted on ‎11 Jun 2024 09:07 PM

Missing sky q card

The engineer is due to fit Sky q box in two days and I can't find the card.

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Avatar for oldfella
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Superuser
This message was authored by: oldfella

Message posted on ‎11 Jun 2024 09:11 PM

Re: Missing sky q card

Posted by a Superuser, not a Sky employee. Find out more
@Knitter-27 wrote:

The engineer is due to fit Sky q box in two days and I can't find the card.

Hi @Knitter-27 

If this is a new install and you are a new customer then your viewing card is normally posted to you before install.

If you haven't received it the installer may carry spare cards.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎11 Jun 2024 09:11 PM

Re: Missing sky q card

Posted by a Superuser, not a Sky employee. Find out more

@Knitter-27 

Viewing cards are sent in the post to arrive a day or to before Sky Q is installed. If it doesn't arrive the engineers sometimes carry spares. 


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