Missing movie from store

[Katvass]

I purchased a movie and have the email confirming but it is not there to watch

[oldfella]

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@Katvass wrote:

I purchased a movie and have the email confirming but it is not there to watch

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Hi @Katvass 

Check in your Q box Recordings - Purchases.

Failing this

Best to contact Sky Store directly.
Live chat is available 11am - 7:30pm Monday to Saturday
https://www.skystore.com/n/hcus/help/contact-us