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Discussion topic: Minibox in standby

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This message was authored by pgibert18 This message was authored by: pgibert18

Minibox in standby

We have a minibox in our bedroom and it is stuck in standby every morning for the last two weeks. It does not respond to the remote control at all, until the box is unplugged and reset. After that it works normally.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Minibox in standby

Posted by a Superuser, not a Sky employee. Find out more

@pgibert18 wrote:

it is stuck in standby every morning for the last two weeks. 


@pgibert18 

Whattime are you trying to use it? It could be due to the current standby settings as per this link

https://www.sky.com/help/articles/using-the-standby-settings 

 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
pgibert18
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This message was authored by pgibert18 This message was authored by: pgibert18

Re: Minibox in standby

Hi. We're not trying to use the box until approximately 7.00 am, so I don't think it is that, but thank you for the suggestion.

 

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