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Discussion topic: Waiting for a new skybox to be delivered but not heard anything how do we find out?

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This message was authored by: Jo1211

Message posted on ‎17 Jul 2024 10:37 AM

Waiting for a new skybox to be delivered but not heard anything how do we find out?

We have been waiting for a new skybox to be sent out, but we still have not heard anything. This is the third day today although they said they were sending it out as priority.

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎17 Jul 2024 10:41 AM

Re: Waiting for a new skybox to be delivered but not heard anything how do we find out?

Posted by a Superuser, not a Sky employee. Find out more

@Jo1211 

I presume this was a replacement for a faulty box? Did Sky say they were arranging a doorstep swap, in which case it's delivered by DPD and you give the faulty box to the driver after removing your viewing card. 


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