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Discussion topic: Mini

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Avatar for CH47
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This message was authored by: CH47

Message posted on ‎13 Nov 2024 05:09 PM

Mini

I have 3 sky q mini boxes. 

One is not working. 

I know I can only use 2 at the same time but 1 box is not working at all.

I have tried using it in a different room (e.g. swapping an existing box) but it still doesn't work. 

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Avatar for lettice
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Superuser
This message was authored by: lettice

Message posted on ‎13 Nov 2024 05:49 PM

Re: Mini

Posted by a Superuser, not a Sky employee. Find out more

Follow the advice here;

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

 

If that does not help, on the second page of the article above, you can order a replacement mini online.

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Sky Stream with two pucks (former Sky Q and Sky+ customer).
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