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This message was authored by: Magsm

Mini box

Mini box is not mirroring the same as main box aps are not there or Netflix and all the others that are included 


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This message was authored by: Laing1 Answer

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Magsm wrote:

Mini box is not mirroring the same as main box aps are not there or Netflix and all the others that are included 


@Magsm you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

It can take up to 24 hours for this to work 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

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This message was authored by: PandJ2020

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

Have you checked software versions are the latest?

 

https://www.sky.com/help/articles/updating-sky-box-software-sky-q

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Laing1 Answer

Re: Mini box

Posted by a Superuser, not a Sky employee. Find out more

@Magsm wrote:

Mini box is not mirroring the same as main box aps are not there or Netflix and all the others that are included 


@Magsm you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh

It can take up to 24 hours for this to work 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile

Did this answer not help you?

Reply