Mini box

[Qwerty1947]

There has been a problem finding your sky Q box on the network??

have switched main box off at the plug, switched mini box off at the plug.

has made no difference at all !!!

still have a problem with no tv in the bedroom !! Keep reactivating it but to no avail ??

[ThePope27]

Hi @Qwerty1947 

Try resetting the settings on the main q box

1. Press the Home button on your Sky Q remote, highlight Settings then press 0,0,1 and Select.
2. Select Reset, then Reset settings and select Confirm.
3. Wait for the on-screen instructions to disappear then press the standby button on the front of your Sky Q box, instead of the Home button on your Sky Q remote.

Resetting the settings will clear any remote pairings you have setup.

[Quoman7]

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@Qwerty1947 wrote:

There has been a problem finding your sky Q box on the network??

have switched main box off at the plug, switched mini box off at the plug.

has made no difference at all !!!

still have a problem with no tv in the bedroom !! Keep reactivating it but to no avail ??

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Hi @Qwerty1947 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, then do the same with any Mini boxes?