Mini box

[Shyzer16]

I have sky q and want a mini box but didn't get one when I got sky q. Now on my app to add mini box they want £50 set up fee. I thought you get a mini box free with the sky q. Why should I pay £50 

[Daniel0210 · Accepted solution]

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@Shyzer16 wrote:

I have sky q and want a mini box but didn't get one when I got sky q. Now on my app to add mini box they want £50 set up fee. I thought you get a mini box free with the sky q. Why should I pay £50 

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@Shyzer16 

You've answered your own question. It's an admin/ set up payment. 

[Shyzer16]

That's just a rip off. Once that fee is paid is that it. You don't pay anything else monthly to use it or do you 

[Daniel0210]

@Shyzer16 

You need a Multiscreen subscription. 

[Shyzer16]

I have multi screen subscription @Daniel0210 

[Daniel0210]

@Shyzer16 

That's all you need then. Hopefully you're aware the mini box is loaned to you like the main box. If and when you cancel Multiscreen or Sky Q as a whole you don't get that set up fee refunded.