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Discussion topic: Mini box

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Griffin39
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This message was authored by Griffin39 This message was authored by: Griffin39

Mini box

‎16 Sep 2024 12:53 PM

Faulty mini box. Has frozen screen and the remote will not work

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: Mini box

‎16 Sep 2024 04:12 PM

Posted by a Superuser, not a Sky employee. Find out more
@Griffin39 wrote:

Faulty mini box. Has frozen screen and the remote will not work

@Griffin39 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then

reboot the mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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