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Discussion topic: Mini box stuck on standby

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This message was authored by: donnaw1963

Mini box stuck on standby

Mini box will not switch on stuck on standby 

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This message was authored by: oldfella

Re: Mini box stuck on standby

Posted by a Superuser, not a Sky employee. Find out more

@donnaw1963 wrote:

Mini box will not switch on stuck on standby 


Hi @donnaw1963 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
With the Q box on with green led try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

 

Failing this 

Work through the following link
https://www.sky.com/help/articles/sky-q-box-wont-turn-on


 

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