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Discussion topic: Mini box stuck on standby

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Avatar for Lucie13
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This message was authored by: Lucie13

Message posted on ‎14 Nov 2024 01:51 PM

Mini box stuck on standby

Mini box stuck on standby and remote not working  need to order replacement 

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎14 Nov 2024 02:14 PM

Re: Mini box stuck on standby

Posted by a Superuser, not a Sky employee. Find out more

Firstvollow the advice here;

 

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on...

 

If that does not help, on the second page of the article above, you can order a replacement mini online

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This message was authored by: Laing1

Message posted on ‎14 Nov 2024 05:04 PM

Re: Mini box stuck on standby

Posted by a Superuser, not a Sky employee. Find out more
@Lucie13 wrote:

Mini box stuck on standby and remote not working  need to order replacement 

@Lucie13 does the mini box come on if you press the amber button ? if it does then the box is fine and its a remote problem


I may be a Sky Superuser but I am still just a Sky customer

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