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Discussion topic: Mini box stuck on standby issue

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This message was authored by Fergus3 This message was authored by: Fergus3

Mini box stuck on standby issue

After rebooting.My sky box still won't go blank 

 

Moderator note: Amended title to better reflect query

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This message was authored by oldfella This message was authored by: oldfella

Re: Fergus3

Posted by a Superuser, not a Sky employee. Find out more

@Fergus3 wrote:

After rebooting.My sky box still won't go blank 


Hi @Fergus3 

What colour is the Led on the front right of the Q box.  If it is still amber see below.

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.

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