27 May 2024
09:15 PM
- last edited:
28 May 2024
10:59 AM
by
Daniel-F
After rebooting.My sky box still won't go blank
Moderator note: Amended title to better reflect query
27 May 2024 09:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@Fergus3 wrote:
After rebooting.My sky box still won't go blank
Hi @Fergus3
What colour is the Led on the front right of the Q box. If it is still amber see below.
Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
With the Q box on with green led try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair to TV.
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