This discussion topic has been answered Discussion topic: Mini box stopped working screen frozen on select settings
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Message posted on 01 Jul 2026 03:59 PM
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Frozen on select settings screen have rebooted main box reboot internet all good main box working
mini box?
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Message posted on 01 Jul 2026 04:05 PM
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@Rossi08 wrote:
Frozen on select settings screen have rebooted main box reboot internet all good main box working
mini box?
hi @Rossi08
I am guessing this an accessibility message on SKY Q which seems to have caused a bit of a quirk so try this:
Press & hold 4 & 6 on the remote to set to Infrared only (so must have line of sight of the box)
Hopefully you can then dismiss the message
Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together
If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times
Then try the 1&3 to re-pair & pair with the TV
BTW as this appears to be SKY Q I will move onto the Q group
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Message posted on 01 Jul 2026 04:05 PM
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@Rossi08 wrote:
Frozen on select settings screen have rebooted main box reboot internet all good main box working
mini box?
hi @Rossi08
I am guessing this an accessibility message on SKY Q which seems to have caused a bit of a quirk so try this:
Press & hold 4 & 6 on the remote to set to Infrared only (so must have line of sight of the box)
Hopefully you can then dismiss the message
Then try re-pairing in bluetooth mode with the box by pressing & holding 1 & 3 together
If this does not work try a full remote reset by pressing & holdng 7 & 9 until the red led above the SKY logo button flashes 4 times
Then try the 1&3 to re-pair & pair with the TV
BTW as this appears to be SKY Q I will move onto the Q group
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