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Discussion topic: Mini box remote priblems

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This message was authored by: Nicky+Willis

Mini box remote priblems

My Q mini box remote won't work , batteries changed , volume ok but nothing else so unable to connect to Main Q box 

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This message was authored by: lettice

Re: Mini box remote priblems

Posted by a Superuser, not a Sky employee. Find out more

Would suggest repairing your Sky q remote.
Pair the remote as in section 3 of this Sky q help article;
https://www.sky.com/help/articles/fix-remote

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This message was authored by: Quoman7

Re: Mini box remote priblems

Posted by a Superuser, not a Sky employee. Find out more

@Nicky+Willis wrote:

My Q mini box remote won't work , batteries changed , volume ok but nothing else so unable to connect to Main Q box 


Hi @Nicky+Willis  If @lettice  suggestion doesn't work, try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with the Mini box?

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