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Discussion topic: Mini box not working

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This message was authored by KayP1 This message was authored by: KayP1

Mini box not working

I was supplied a mini box ages ago but have only just tried to install it and it will not install I think it may need a booster. I live on my own and am not tech savvy could I have an engineer to install please 

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This message was authored by oldfella This message was authored by: oldfella

Re: Mini box not working

Posted by a Superuser, not a Sky employee. Find out more

@KayP1 wrote:

I was supplied a mini box ages ago but have only just tried to install it and it will not install I think it may need a booster. I live on my own and am not tech savvy could I have an engineer to install please 


Hi @KayP1 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

To help connect your mini see following link.

https://www.sky.com/help/articles/setting-up-sky-q-mini-box

 

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