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Discussion topic: Mini box not responding to remote

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This message was authored by Nads1 This message was authored by: Nads1

Mini box not responding to remote

Mini box not working. Tried resetting but when the set up starts it will not respond to the remote on step 1

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This message was authored by oldfella This message was authored by: oldfella

Re: Mini box not responding to remote

Posted by a Superuser, not a Sky employee. Find out more

@Nads1 wrote:

Mini box not working. Tried resetting but when the set up starts it will not respond to the remote on step 1


Hi @Nads1 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

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