Mini box not connected

[Shobna+martin]

Mini box not connected. Tried resetting it

[Daniel0210]

@Shobna+martin 

As you keep mentioning a Sky mini box I've moved your first post from the Sky+ board to Sky Q. Your 4 other duplicate posts have been removed. 

[Daniel0210]

@Shobna+martin 

If this is happening when you posted (so at 0430ish) what standby setting have you set up? 
https://www.sky.com/help/articles/using-the-standby-settings 

[Quoman7]

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@Shobna+martin wrote:

Mini box not connected. Tried resetting it

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 Hi @Shobna+martin Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, do the same with the Mini box?

[Tom-W19]

Hi Shobna+martin

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

Update – We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks