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Discussion topic: Mini box keeps losing connection in the evening

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This message was authored by Benlewis1828 This message was authored by: Benlewis1828

Mini box keeps losing connection in the evening

Mini box keeps losing connection 


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This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: Mini box keeps losing connection in the evening

Posted by a Superuser, not a Sky employee. Find out more

@Benlewis1828 wrote:

Mini box keeps losing connection 


Hi @Benlewis1828 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with any Mini boxes?

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I used to have superpowers… But a therapist took them away.

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This message was authored by Quoman7 This message was authored by: Quoman7 Answer

Re: Mini box keeps losing connection in the evening

Posted by a Superuser, not a Sky employee. Find out more

@Benlewis1828 wrote:

Mini box keeps losing connection 


Hi @Benlewis1828 Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot, then do the same with any Mini boxes?

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I used to have superpowers… But a therapist took them away.
Benlewis1828
Topic Author
This message was authored by Benlewis1828 This message was authored by: Benlewis1828

Re: Mini box keeps losing connection in the evening

Thank you 👍

This message was authored by Ireland+issue This message was authored by: Ireland+issue

Re: Mini box keeps losing connection in the evening

One of my mini boxes  keeps stating no connection as their a connection problem . It's seems to happen more in the autumn and winter months it driving me mad take ages to reconnect  than could be great for a couple days then happens again .  
I contacted sky  when it happen last year they sent out an engineer who said probably need more wifi booster so I've spent 300€ on eir booster to push the wifi around and then when it hit  October is started again 

 

 

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