Discussion topic: Mini box issues
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Message posted on 21 May 2024 08:01 PM
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Mini box issues
Mini box crashing every night with a new and interesting reason why it won't work. Constantly having to reboot, can some one at sky please organise a new unit as I can't talk to anyone tried that for 39 mins and no good. The amount of money we pay and I can't talk to someone to short this out. Frustrating 😳
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Message posted on 21 May 2024 08:06 PM
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Re: Mini box issues
@Cam1066 wrote:
Mini box crashing every night with a new and interesting reason why it won't work.
What new and interesting reason?m
Constantly having to reboot, can some one at sky please organise a new unit as I can't talk to anyone tried that for 39 mins and no good.
You may not be aware but this is a customer to customer forum and you aren’t contacting Sky Customer Services by posting on here. You will need to speak to Sky to order a swap if it's required. You can't order one via the forum.
The amount of money we pay and I can't talk to someone to short this out. Frustrating
Sometimes the lines are busy so you may need to persevere on the phone longer than 39 minutes.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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