0

Discussion topic: Mini box in standby mode

Reply
This message was authored by: Phene

Mini box in standby mode

The mini box won't turn on. It has a red light so presume stuck in standby. 

Reply

All Replies

This message was authored by: oldfella

Re: Mini box in standby mode

Posted by a Superuser, not a Sky employee. Find out more

@Phene wrote:

The mini box won't turn on. It has a red light so presume stuck in standby. 


Hi @Phene 

Have you tried pressing the Standby button (Amber led) on the front of the mini box.
If this turns the mini box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Reply