19 Jan 2024 06:06 PM
My Dky Q is connected to internet no problems, mini box 1 is fine but Mini box 2 keeps loosing signal and sound keeps disappearing and then coming back! When I check network connection it is ok but sometimes it is lost
19 Jan 2024 06:34 PM
Posted by a Superuser, not a Sky employee. Find out more
@YRich wrote:
My Dky Q is connected to internet no problems, mini box 1 is fine but Mini box 2 keeps loosing signal and sound keeps disappearing and then coming back! When I check network connection it is ok but sometimes it is lost
@YRich Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
reboot each mini box or if the first mini is still ok the reboot the second one
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