@Lucy3508 wrote:
Hello, Hoping i can get some support on the following.
My mini box is stuck on a solid red light and will not turn on. I have followed all the fix suggestions but to no avail.
I am paying for mult-room and cant actually use it. Can someone please advise?
@Lucy3508 I have escalated this to sky
You may receive an email or a private message inviting you to have a private conversation on the Community with a Sky Expert.
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The link below explains how the escalation process works
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
