None of the streaming apps are working

[Tony+Soriente]

Netflix, Disney plus, prime or Apple TV are not working. Internet is working fine

[Mark39]

You've posted in the Sky+ forum but Sky+ has no apps. Do you have Sky Q? Or Sky Glass/Stream?

[Tony+Soriente]

We are on sky q

[Tony+Soriente]

We have Sky Q box

[oldfella]

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@Tony+Soriente wrote:

Netflix, Disney plus, prime or Apple TV are not working. Internet is working fine

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Hi @Tony+Soriente 

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

[Tony+Soriente]

So glad I did NOT follow your instructions . I would have lost a lot of recordings that I have. 

[LGSuperUser]

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@oldfella wrote:

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@Tony+Soriente wrote:

Netflix, Disney plus, prime or Apple TV are not working. Internet is working fine

---

Hi @Tony+Soriente 

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.

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@Tony+Soriente 

Not if you follow the above instructions correctly, I need to do this a couple of times a year & never lost a recorded show/film

Deviate from the first option, then yes all recordings will be lost.

[Invisiblename]

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@LGSuperUser wrote:

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@oldfella wrote:

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@Tony+Soriente wrote:

Netflix, Disney plus, prime or Apple TV are not working. Internet is working fine

---

Hi @Tony+Soriente 

Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.

---

@Tony+Soriente 

Not if you follow the above instructions correctly, I need to do this a couple of times a year & never lost a recorded show/film

Deviate from the first option, then yes all recordings will be lost.

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@Tony+Soriente  Just to underpin what @LGSuperUser & @oldfella  advised, follow the instructions and you will NOT loose any recordings.