30 May 2024 06:55 AM
Box mini boxes have suddenly stopped working on all channels.
message says check you have a valid subscription, which I do.
tried resetting all boxes and rebooting router, none of which has worked.
sky want to send an engineer but on 19th June which is rediculous
30 May 2024 08:37 AM
Posted by a Superuser, not a Sky employee. Find out more
@Simon+Randall wrote:
Box mini boxes have suddenly stopped working on all channels.
message says check you have a valid subscription, which I do.
tried resetting all boxes and rebooting router, none of which has worked.
sky want to send an engineer but on 19th June which is rediculous
Hi @Simon+Randall Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on, do the same with any Mini boxes?
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