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Discussion topic: Mini Box Keeps disconnecting from main box

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This message was authored by David+RB This message was authored by: David+RB

Mini Box Keeps disconnecting from main box

I have two mini boxes connected to the main box. One mini box is fine but the other (the furthest one) keeps freexing/disconnecting. I have re-booted the main box as well as the mini box.
The internet/network is fine (I have boosters/mesh throughout), its just losing connection to the main box

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This message was authored by Addie15 This message was authored by: Addie15

Re: Mini Box Keeps disconnecting from main box

Posted by a Sky employee

Hi there, David+RB. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by DoesNotCompute11 This message was authored by: DoesNotCompute11

Re: Mini Box Keeps disconnecting from main box

Jumping on this, sorry OP. I have this exact issue. Reset loads of times. Can't be Wi-Fi issue as fire stick works fine when it's down. Please can you let me know how we sort this. Thanks 

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