Message saying ensure correct viewing card is inserted

[Chris_h]

Q box saying to ensure viewing card is inserted with the chip facing upwards. I have have tried rebooting, unplugging and taken the card out blown in it everything I can think of and it still doesn't work.

[Quoman7]

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@Chris_h wrote:

Q box saying to ensure viewing card is inserted with the chip facing upwards. I have have tried rebooting, unplugging and taken the card out blown in it everything I can think of and it still doesn't work.

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Hi @Chris_h I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.

[Mr+Flibbles+86]

Thanks for escalating this. We’ve sent an invite to @Chris_h to chat.

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.