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Discussion topic: Loud Sky Q box

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This message was authored by: DBancroft

Loud Sky Q box

Every day our sky q box is blowing really loudly and fails to power on. Have to turn it on and off every day now. It generally works for a few hours after reboot 

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This message was authored by: oldfella

Re: Loud Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@DBancroft wrote:

Every day our sky q box is blowing really loudly and fails to power on. Have to turn it on and off every day now. It generally works for a few hours after reboot 


Hi @DBancroft 

Assume your Q box is well ventilated and not stacked with other devices.

Current high ambient temperatures could be causing the Q box to run hot.

  • instead of a reboot try a Reset Settings in the Q box hidden menu.
    To enter hidden menu press Home and navigate down to Settings but do not select Settings.
    With Settings highlighted press 0 0 1 Select.
    Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
    After the Reset you will have to re pair your Bluetooth remote If you use one.
    If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
    To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

    Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

    Resetting the settings will also reset:

    Audio visual settings, such as picture resolution and HDMI control
    Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.
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