17 Oct 2023 07:26 PM
Lost all recordings when box stopped working and had to turn off and restart
17 Oct 2023 08:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@Fi5 wrote:
Lost all recordings when box stopped working and had to turn off and restart
@Fi5 Have you tried rebooting your main Q box again
failing that
You could try resetting the settings in the Q boxes hidden menu.
To enter the hidden menu press the home button and scroll down to settings but do not select settings.
With settings highlighted press 0 0 1
Only Carry out the first Reset being Reset Settings as the others will wipe all recordings.
After the reset you will have to re-pair your remote assuming you are using a bluetooth remote by pressing 1 and 3 together on the remote
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