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This discussion topic has been answered Discussion topic: Lost my sky q remote, how do I get a replacement?

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This message was authored by: Amc1

Lost my sky q remote, how do I get a replacement?

How can I order a replacement remote online? 


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This message was authored by: oldfella Answer

Re: Lost my sky q remote, how do I get a replacement?

Posted by a Superuser, not a Sky employee. Find out more

@Amc1 wrote:

How can I order a replacement remote online? 


Hi @Amc1 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

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This message was authored by: oldfella Answer

Re: Lost my sky q remote, how do I get a replacement?

Posted by a Superuser, not a Sky employee. Find out more

@Amc1 wrote:

How can I order a replacement remote online? 


Hi @Amc1 

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment

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This message was authored by: Daniel0210

Re: Lost my sky q remote, how do I get a replacement?

Posted by a Superuser, not a Sky employee. Find out more

@Amc1 

If this is for your main sky Q box have you tried this?

Find my remote

Sick of losing your remote down the back of the sofa? So are we. That’s why our Sky Q touch remotes have a handy Find my remote feature to stop you turning your house upside down when you’ve lost it.

Press the Q button on the front of your Sky Q box and after a few seconds a paired Sky Q touch/Sky Q remote with Voice Control will beep for 30 seconds.

Daniel0210_0-1695788695272.png

 

Once you've found it, press any button on your remote to stop the beeping.. 

This doesn't work for a mini box remote. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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