Discussion topic: Lost all sky channels
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Message posted on 17 Sep 2023 04:49 PM
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Lost all sky channels
We have lost all the sky channels
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All Replies
Message posted on 17 Sep 2023 05:01 PM
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Re: Lost all sky channels
@gillbrockway25 You'll need to provide more info, what system do you have? What messages do you see on screen?
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 17 Sep 2023 05:09 PM
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Re: Lost all sky channels
@gillbrockway25 what's the error message when you try to watch channel 106?
Message posted on 18 Sep 2023 10:24 AM
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Re: Lost all sky channels
Are you still a Sky subscriber & have an up to date payment method in place? Sky can & do terminate subscriptions if you own a certain amount of money. I would check that any payments have been made.
Is there any error message on the Sky channels?
Have you turned the box off, unplugged it & waited a few minutes then plugged everything back in?
I don’t work for Sky.
If I have helped then please leave a like.
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