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Discussion topic: Loss in reception

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This message was authored by: Mrjupe

Loss in reception

Weather rain wind not strong watching darts on live Sunday night, picture started pixeling and over 20 minutes became unwatchable 

turned off and went to bed.Monday restarted Qbox followed all instructions but still no channels on sky.Apparently there were no issues in my area to point to BUT I found a page saying you have a problem with signal outage,after a while it became watchable until 15 minutes ago where the pixeling has started again.Nobody has touched the dish.cables or Qbox. Getting hold of sky is impossible.

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This message was authored by: oldfella

Re: Loss in reception

Posted by a Superuser, not a Sky employee. Find out more

@Mrjupe wrote:

Weather rain wind not strong watching darts on live Sunday night, picture started pixeling and over 20 minutes became unwatchable 

turned off and went to bed.Monday restarted Qbox followed all instructions but still no channels on sky.Apparently there were no issues in my area to point to BUT I found a page saying you have a problem with signal outage,after a while it became watchable until 15 minutes ago where the pixeling has started again.Nobody has touched the dish.cables or Qbox. Getting hold of sky is impossible.


Hi @Mrjupe 

If you are getting a No Satellite signal message
Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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