Losing internet connection

[DonnaH123]

Blue screen error message saying " it looks like you do not have internet connection right now etc

wifi continually drops and unable to stream

[SuperMatt]

Hi, @DonnaH123. I'll send you an invite to a private chat shortly and we can help you get this working for you.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141