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Discussion topic: Losing internet connection

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This message was authored by: bigantoc1981

Message posted on ‎21 Oct 2023 12:31 PM

Losing internet connection

Hi, its been happening for a while now, but i seem to lose internet connection to my sky apps and with my wifi to my phone aswell. this used to happen once in an odd time, but now its 3 or 4 times a day for longer periods etc. Sky tv channels work perfect but not the apps or sometimes my recordings on the box.

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Superuser
This message was authored by: Laing1

Message posted on ‎21 Oct 2023 02:25 PM

Re: Losing internet connection

Posted by a Superuser, not a Sky employee. Find out more
@bigantoc1981 wrote:

Hi, its been happening for a while now, but i seem to lose internet connection to my sky apps and with my wifi to my phone aswell. this used to happen once in an odd time, but now its 3 or 4 times a day for longer periods etc. Sky tv channels work perfect but not the apps or sometimes my recordings on the box.

@bigantoc1981 who is your broadband provider ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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