Discussion topic: Losing connection
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Message posted on 20 Feb 2026 08:27 AM
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Losing connection
My sky Q mini box keeps coming up with the same message that I can't watch TV as the mini box can't connect to the sky Q box over a blue screen does anyone else have this problem?
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All Replies
Message posted on 20 Feb 2026 08:44 AM
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Re: Losing connection
I did on an hourly basis until I changed to using powerline adapters
Message posted on 20 Feb 2026 04:59 PM
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Re: Losing connection
@muzzy84 wrote:
My sky Q mini box keeps coming up with the same message that I can't watch TV as the mini box can't connect to the sky Q box over a blue screen does anyone else have this problem?
@muzzy84 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
then
reboot your mini box
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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