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Discussion topic: Channels

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Avatar for Nath69
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This message was authored by: Nath69

Message posted on ‎20 Feb 2026 02:08 PM

Channels

Hi 

I cannot switch my live channels since the storm 

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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎20 Feb 2026 02:11 PM - last edited: ‎20 Feb 2026 02:11 PM

Re: Channels

Posted by a Superuser, not a Sky employee. Find out more

An issue with your remote?  Or something else?

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Laing1
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Superuser
This message was authored by: Laing1

Message posted on ‎20 Feb 2026 05:02 PM

Re: Channels

Posted by a Superuser, not a Sky employee. Find out more
@Nath69 wrote:

Hi 

I cannot switch my live channels since the storm 

@Nath69 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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