Live recording only

[Lehcar89]

I've been having issues with sky the last few days. It's been pausing and now letting us watch recorded TV or on demand. Tonight it had a hard disk warning. So we bit the bullet and did the hard disk reset. We only had a few bits on record. But now I can't do anything other than watch live TV. I can't pause. I can't record.. download or buy anything 🤔 

[Mark39]

It sounds as though the hard disk has failed, I'm afraid, which means the box will need to be replaced. There are used Sky+ boxes available cheaply on ebay (about £30). Look for a DRX890 or DRX895 model.

[Daniel0210]

@Lehcar89 

You posted the same issue on the Sky Q board (now removed), so do you have Sky+ or Sky Q? 

[Lehcar89]

Hi sorry its a Sky Q box. We just have the one no extra boxes or anything

[Lehcar89]

Why do we have provide our own if its their equipment? That seems unfair. 

[Daniel0210]

@Lehcar89 

I have moved your thread to the correct board. @Mark39 commented based on you having posted in the Sky+ board. Have you seen this link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages  

[Invisiblename]

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@Lehcar89 wrote:

Why do we have provide our own if its their equipment? That seems unfair. 

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You don't if Sky Q, always replaced free of charge as equipment (apart from dish) is loaned to you