Discussion topic: Live recording only
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Message posted on 20 Jun 2023 09:07 PM
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Live recording only
I've been having issues with sky the last few days. It's been pausing and now letting us watch recorded TV or on demand. Tonight it had a hard disk warning. So we bit the bullet and did the hard disk reset. We only had a few bits on record. But now I can't do anything other than watch live TV. I can't pause. I can't record.. download or buy anything 🤔
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Message posted on 20 Jun 2023 09:16 PM
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Re: Live recording only
It sounds as though the hard disk has failed, I'm afraid, which means the box will need to be replaced. There are used Sky+ boxes available cheaply on ebay (about £30). Look for a DRX890 or DRX895 model.
Message posted on 21 Jun 2023 05:41 AM
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Re: Live recording only
You posted the same issue on the Sky Q board (now removed), so do you have Sky+ or Sky Q?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Jun 2023 06:30 AM
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Re: Live recording only
Hi sorry its a Sky Q box. We just have the one no extra boxes or anything
Message posted on 21 Jun 2023 06:31 AM
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Re: Live recording only
Why do we have provide our own if its their equipment? That seems unfair.
Message posted on 21 Jun 2023 06:45 AM - last edited: 21 Jun 2023 06:47 AM
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Re: Live recording only
I have moved your thread to the correct board. @Mark39 commented based on you having posted in the Sky+ board. Have you seen this link
https://www.sky.com/help/articles/sky-q-hard-disk-error-messages
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Jun 2023 07:54 AM
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Re: Live recording only
@Lehcar89 wrote:Why do we have provide our own if its their equipment? That seems unfair.
You don't if Sky Q, always replaced free of charge as equipment (apart from dish) is loaned to you
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