26 Nov 2024 09:27 PM
I need you to unlink my existing Discovery Plus account to my TNT Sports subscription with you. I used to have TNT Sports via BT and I recently moved it to Sky. I have an existing discovery Plus account with my email address which I activated when I had TNT Sports through BT, and the Disc Plus account now is not being recognised as a valid account with a paid-for TNT SPORTSsubscription. I've spoken with Didcovery Plus and they've told me to ask you to unlink my existing Discpvery
Plus account so I can create a new one linked to my Sky subscription. Can you help?
26 Nov 2024 09:38 PM
Posted by a Superuser, not a Sky employee. Find out more
@SimonAlberga wrote:
I need you to unlink my existing Discovery Plus account to my TNT Sports subscription with you. I used to have TNT Sports via BT and I recently moved it to Sky. I have an existing discovery Plus account with my email address which I activated when I had TNT Sports through BT, and the Disc Plus account now is not being recognised as a valid account with a paid-for TNT SPORTSsubscription. I've spoken with Didcovery Plus and they've told me to ask you to unlink my existing Discpvery
Plus account so I can create a new one linked to my Sky subscription. Can you help?
Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home
26 Nov 2024 09:43 PM
Will do. Thanks!
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion