Lg controller

[nushka13]

Hi

I have a 6 year old autistic grandchild who's a wizard finding programmes on the tv, including apps and things  like YouTube.   Now he's returned home we can only use the tv (which has a sky Q box and controller) with the LG controller only.

Can anybody please help, 

[Addie15]

Hi there, @nushka13. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147