This discussion topic has been answered Discussion topic: My phone line is being disconnected
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Message posted on 22 Nov 2023 03:21 PM
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My phone line is being disconnected in December. Do I need an active phone line to continue using skyQ?
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Message posted on 21 Feb 2024 09:40 AM - last edited: 21 Feb 2024 09:54 AM
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Q television boxes have never contained a 'phone' socket or modem: these were dropped from hardware specification before the last models of Sky+ HD receivers were manufactured back in 2015.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on 22 Nov 2023 03:26 PM
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Re: My phone line is being disconnected
@Tomcardozo wrote:
My phone line is being disconnected in December. Do I need an active phone line to continue using skyQ?
hi @Tomcardozo
No you don't need a phone line.
On demand & catch up & streaming do, of course, rely on an internet connection but not a phone line
Message posted on 22 Nov 2023 04:01 PM
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Re: My phone line is being disconnected
Hi @Tomcardozo You need a connection to broadband.
Message posted on 21 Feb 2024 08:50 AM
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Re: My phone line is being disconnected
Im in the same position as you OP my emplyer is installing (non phoneline) broadband as I work permamently from home and have not used the landline in years. I will have dedicated broadband now with this change.
So I assume the sky box can still connect to the router?
Message posted on 21 Feb 2024 09:12 AM
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Re: My phone line is being disconnected
@mrbilbs wrote:Im in the same position as you OP my emplyer is installing (non phoneline) broadband as I work permamently from home and have not used the landline in years. I will have dedicated broadband now with this change.
So I assume the sky box can still connect to the router?
Your Q box does not need a phone line, just a broadband connection either via WiFi or ethernet to the router.
Message posted on 21 Feb 2024 09:40 AM - last edited: 21 Feb 2024 09:54 AM
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Q television boxes have never contained a 'phone' socket or modem: these were dropped from hardware specification before the last models of Sky+ HD receivers were manufactured back in 2015.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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