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Discussion topic: Leaving and Returning

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This message was authored by: Mollie6

Leaving and Returning

My contract is up soon, after 15 years I think it is time to look for somewhere cheaper. If Sky want the equipment back, I have a Sky Q and extra puck, but I return in a years time to get the cheaper new customer deal, would I be able to have Sky Q again or would they insist that I have Stream?

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This message was authored by: Daniel0210

Re: Leaving and Returning

Posted by a Superuser, not a Sky employee. Find out more

@Mollie6 

You need to be away for 18 months before being classed as a new customer. We obviously don't know if Sky Q will still be available then. 


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Sky customer since 2001
with:
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MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: TimmyBGood

Re: Leaving and Returning

Posted by a Superuser, not a Sky employee. Find out more

@Mollie6 

 

The current Sky contract with the satellite owners runs through to the end of 2029: this could suggest Q might cease to be available to 'new' users in December 2027 if not earlier.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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