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Discussion topic: Keeps .asking me to put veiwing card in with chip facing upward the card as never been out of the q

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This message was authored by: millie1650

Keeps .asking me to put veiwing card in with chip facing upward the card as never been out of the q

Q box asking me to put veiwing card in with chip facing upward the card as never been out of the q box

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This message was authored by: TimmyBGood

Re: Keeps .asking me to put veiwing card in with chip facing upward the card as never been out of th

Posted by a Superuser, not a Sky employee. Find out more

@millie1650 

 

You could try a reboot (mains power off for a minute) and then on again.

 

Next, try removing the card, giving it a wipe with a soft cloth, and reinserting.

 

After that, it's a call to Sky.

 

Q_card_slot.png

 

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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