Discussion topic: Keep having to reset sky q

This message was authored by: CC58 · ‎17 Feb 2025

Sky q fails to record/rewind/pause and channels missing so I need to unplug to reset.

This message was authored by: PandJ2020 · ‎17 Feb 2025

Sounds like possibly 2 issues.

If channels are 'missing' then it could be dish alignment.

For the other issues it could indicate a failing hard disk.

I'd call Sky and ask for a replacement box and an engineer to check the dish.

I am just another Sky customer and my views are my own even if you don't like the answers

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