JVC smart tv

[Flinty1982]

Recently purchased a JVC smart tv connected sky q box via hdmi lead to recognises the box on the source list, however video not supported message appears, have updated the tv software and tried other ports thanks

[nigea99]

Hi @Flinty1982 

Try pressing the following keys in sequence  (when the SKY Q box is on)

Home 1 0 8 0 Home

[Flinty1982]

Thanks hasn't worked but many thanks for the reply

[Chodley]

That message would normally be for an incoming resolution it can't display (and the Q after that remote button sequence should reset to bog standard 1080i). Tried another cable?

what model is it?

[Bobby6868]

Worked for me. Thanks so much 

[James+DH1979]

Thanks so much. It also worked for me too