Discussion topic: Sky dish gone missing, SkyQ user, what are my options?

This message was authored by: DavidR1970 · ‎07 Sep 2024

I am a SkyQ user and recently has builders working on the house. Due to a misunderstanding, the builders assumed our sky dish was an old one, and disconnected the dish and removed it. And disposed of it. Therefore I have no signal for normal tv.

What are my options? I cannot seem to get through to Sky other than to book an engineer. Should I book an engineer and explain to them what happened , or get a local company to install a new one? Any idea of cost either way?

This message was authored by: Daniel0210 · ‎07 Sep 2024

@DavidR1970

Naughty of the builders! Did they agree to cover the cost of a replacement?

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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Discussion topic: Sky dish gone missing, SkyQ user, what are my options?

Sky dish gone missing, SkyQ user, what are my options?

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