4

Discussion topic: Itvx

Reply
This message was authored by Wes11621 This message was authored by: Wes11621

Itvx

I now have ITVX on my sky q box but I don't seem to have it on my extra boxes of which I have 3. Is this normal?


Best Answers
This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Itvx

Posted by a Superuser, not a Sky employee. Find out more

No, the app should be there too.

 

However, the app refresh may take a while.  If you have a voice remote for those boxes accessing it will make it appear.

I am just another Sky customer and my views are my own

View this Answer within the discussion

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Itvx

Posted by a Superuser, not a Sky employee. Find out more

No, the app should be there too.

 

However, the app refresh may take a while.  If you have a voice remote for those boxes accessing it will make it appear.

I am just another Sky customer and my views are my own
Wes11621
Topic Author
This message was authored by Wes11621 This message was authored by: Wes11621

Re: Itvx

thanks I'll try that 

This message was authored by Luis+Suarez This message was authored by: Luis+Suarez

Re: Itvx

That doesn't work.

 

Nor does using the engineers menu to refresh the apps.

 

4 mini boxes here, and none of them have the app. Only the main box has it.

Wes11621
Topic Author
This message was authored by Wes11621 This message was authored by: Wes11621

Re: Itvx

I found if your mini boxes are not updated to the  same software as the main sky q box  then some apps will be missing. 

I updated the software so as they were all the same and the refreshed the apps on all the boxes and that worked. 

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion