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Discussion topic: It says i have no internet connection. I do have a satellite signal.

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This message was authored by Clarissa This message was authored by: Clarissa

It says i have no internet connection. I do have a satellite signal.

I have no internet connection. I do have a satellite signal. I've pressed WPS button on router several times. I've turned it on and off and checked it's plugged in. What is a Sky Q booster? 

All my other devices are connected to the Internet. 

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This message was authored by Addie15 This message was authored by: Addie15

Re: It says i have no internet connection. I do have a satellite signal.

Posted by a Sky employee

Hi there, Clarissa. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

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