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Discussion topic: It’s says on screen I have a problem with my hard disc drive

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This message was authored by: Cheryl9orchard

Message posted on ‎10 Jul 2024 04:26 PM

It’s says on screen I have a problem with my hard disc drive

It says on screen I have a problem with my hard disc drive 

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Message posted on ‎10 Jul 2024 04:34 PM

Re: It’s says on screen I have a problem with my hard disc drive

Posted by a Superuser, not a Sky employee. Find out more

Likely to be fatal and will require a replacement box (all recordings will be lost): https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

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Message posted on ‎10 Jul 2024 04:35 PM

Re: It’s says on screen I have a problem with my hard disc drive

Posted by a Superuser, not a Sky employee. Find out more

@Cheryl9orchard 

So, if you do end up needing a new box it'll probably be via a 'doorstep box swap' whereby DPD deliver a new box and take your faulty box away so remember to remove the viewing card from the old box before it disappears into the van. 


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