0

Discussion topic: It keeps saying on screen make sure your viewing card is inserted correctly

Reply
This message was authored by Allyn64 This message was authored by: Allyn64

It keeps saying on screen make sure your viewing card is inserted correctly

Cant look at anything as it keeps saying viewing card must be inserted correctly  and yet we haven't removed the card since we got sky installed 

Reply

All Replies

This message was authored by Addie15 This message was authored by: Addie15

Re: It keeps saying on screen make sure your viewing card is inserted correctly

Posted by a Sky employee

Hi there, @Allyn64. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: It keeps saying on screen make sure your viewing card is inserted correctly

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

This message was authored by Mandz75 This message was authored by: Mandz75

Re: It keeps saying on screen make sure your viewing card is inserted correctly

Im having this problem i have taken the card out and popped it back in but still getting the same message

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion