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Discussion topic: Issues with signal

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Avatar for Ruth661
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This message was authored by: Ruth661

Message posted on ‎06 Oct 2023 06:17 PM

Issues with signal

No signal 

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Avatar for oldfella
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This message was authored by: oldfella

Message posted on ‎06 Oct 2023 06:21 PM

Re: Issues with signal

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@Ruth661 wrote:

No signal 

Hi @Ruth661 

You need to differentiate between No signal and no Satellite Signal .

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

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This message was authored by: Daniel0210

Message posted on ‎06 Oct 2023 06:32 PM

Re: Issues with signal

Posted by a Superuser, not a Sky employee. Find out more

@Ruth661 

As @oldfella indicates no signal or no satellite signal are different. ”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
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