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Discussion topic: Issues with SkyQ viewing card

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This message was authored by: Sheilaalewis

Message posted on ‎14 Aug 2025 07:05 PM

Issues with SkyQ viewing card

1000140398.jpg

 I have followed every step to try and get this resolved and still yet nothing still getting this error issue. Can someone help?

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This message was authored by: Laing1

Message posted on ‎14 Aug 2025 08:04 PM

Re: Issues with SkyQ viewing card

Posted by a Superuser, not a Sky employee. Find out more
@Sheilaalewis wrote:

1000140398.jpg

 I have followed every step to try and get this resolved and still yet nothing still getting this error issue. Can someone help?

@Sheilaalewis can you tell us what you have tried ?  Have you tried taking the card out giving the chip a clean with a lint free cloth then putting the card bsck in 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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